A Discussion of the Digitalization of Public Diplomacy

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

16 Scopus citations


This chapter examines how the norms, values and the logic of the digital societyDigital society have influenced the practice of public diplomacy. Through a review of case studies from Africa, IsraelIsrael, PalestinePalestine, PolandPoland, the USA and Eastern Europe, the chapter illustrates how digital technologies have impacted the working routines and structures of diplomatic institutions as well as the metaphors diplomats’ employ to conceptualize their craft. The chapter, then, reviews a series of factors that can impact the process of digitalization of diplomatic institutions, ranging from the affordance of digital technologies to the domestic agendas of governments and innovative foreign ministers. Lastly, the chapter discusses new avenues for public diplomacy research that further elucidate the relationship between digital technologies, the digital societyDigital society and public diplomacy.

Original languageEnglish
Title of host publicationPalgrave Macmillan Series in Global Public Diplomacy
PublisherPalgrave Macmillan
Number of pages30
StatePublished - 1 Jan 2019
Externally publishedYes

Publication series

NamePalgrave Macmillan Series in Global Public Diplomacy
ISSN (Print)2731-3883
ISSN (Electronic)2731-3891

ASJC Scopus subject areas

  • Communication
  • Linguistics and Language
  • Political Science and International Relations


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