A position paper proposing behavioral solutions to challenges in software development projects

Ofira Shmueli, Nava Pliskin, Lior Fink

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Based on empirical evidence, acquired in two experiments, we argue in this position paper that cognitive biases play a role in software engineering. Our research has targeted mainly the problem of over-requirement, which refers to specifying a system beyond the actual needs of the customer. The results of our experiments have demonstrated the impact of four cognitive biases in the context of software development, showing their connection to over-requirement, as well as over-scoping and time-underestimation. We further argue that accounting for cognitive biases in the software development context is not enough and that it is important, in both the practice and research arenas, to investigate solutions that already proved effective in reducing cognitive biases in other contexts. This paper contributes to a better understanding of some of the cognitive processes underlying software engineering, focusing on improvement of software development activities toward better performance and higher quality.

Publication series

NameLecture Notes in Business Information Processing
Volume215
ISSN (Print)1865-1348

Conference

Conference2nd International Workshop on Advances in Services Design based on the Notion of Capabiliy, ASDENCA 2015, 3rd International Workshop on Cognitive Aspects of Information Systems Engineering, COGNISE 2015, 1st International Workshop on Digital Business Innovation and the Future Enterprise Information Systems Engineering, DiFenSE 2015, 1st International Workshop on Enterprise Modeling, EM 2015, 1st Workshop on the Role of Real-World Objects in Business Process Management Systems, RW-BPMS 2015, 10th International Workshop on Trends in Enterprise Architecture Researc, TEAR 2015 and 5th International Workshop on Information Systems Security Engineering, WISSE 2015 held in conjunction with 27th International Conference on Advanced Information Systems Engineering, CAiSE 2015
Country/TerritorySweden
CityStockholm
Period8/06/159/06/15

Keywords

  • Endowment effect
  • I-designedit-myself effect
  • IKEA effect
  • Over-requirement
  • Planning-fallacy

ASJC Scopus subject areas

  • Management Information Systems
  • Control and Systems Engineering
  • Business and International Management
  • Information Systems
  • Modeling and Simulation
  • Information Systems and Management

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