AmBiDiguity does exist: UI item Direction Interpretation by Bidirectional Users

Yulia Goldenberg, Noam Tractinsky

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Bidirectional user interfaces serve more than half a billion users worldwide. Despite increasing diversity-driven approaches to interface development, bidirectional interfaces still use UI items' directionality inconsistently and incorrectly. Designers should pay special attention to UI items containing ambiguous information that can be processed both from right to left and from left to right by bidirectional users. Such items are susceptible to ineffective use. This paper reports preliminary results from a study with 1705 Arabic and Hebrew users. We investigated the directional interpretation of 16 UI items, empirically demonstrating the ambiguity problem in bidirectional interfaces and the potential influence of UI factors on how users interpret the items' directionality. While the study indicates that preventing all interpretation errors is unlikely, a large portion of those errors can be addressed by proper design.

Original languageEnglish
Title of host publicationCHI 2023 - Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450394222
DOIs
StatePublished - 19 Apr 2023
Event2023 CHI Conference on Human Factors in Computing Systems, CHI 2023 - Hamburg, Germany
Duration: 23 Apr 202328 Apr 2023

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2023 CHI Conference on Human Factors in Computing Systems, CHI 2023
Country/TerritoryGermany
CityHamburg
Period23/04/2328/04/23

Keywords

  • Ambiguity
  • BiDi interface
  • Bidirectional users
  • Diversity
  • UI element direction

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design
  • Software

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