Abstract
This paper presents the field of hospitality management as an intersection between the two prevailing paradigms in management - the production and the service paradigms. The paper demonstrates how production and service paradigms relate to hospitality management. The paper proposes an inter-paradigmatic program for hospitality researchers, educators, managers and practitioners in an effort to develop and agenda for research, education and practice in hospitality management.
Original language | English |
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Pages (from-to) | 188-191 |
Number of pages | 4 |
Journal | International Journal of Hospitality Management |
Volume | 42 |
DOIs | |
State | Published - 1 Jan 2014 |
Keywords
- Hospitality management
- Production paradigm
- Service paradigm
ASJC Scopus subject areas
- Tourism, Leisure and Hospitality Management
- Strategy and Management