Balanced Scorecard in Strategic Planning of Higher Education: Review

Zilla Sinuany-Stern, H. David Sherman

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review


This chapter provides a review of the Balanced Scorecard (BSC) applied to higher education institutions (HEIs). BSC was developed in the 1990s as a comprehensive method to measure and manage organizational performance. BSC translates an organization’s mission statement and strategy into specific, measurable goals and monitors the organization’s performance in regard to achieving these goals. We review publications reporting application of BSC to higher education institutions over 25 years reported by the organizational level, country of application, and use of other methodologies combined with BSC. The large number of applications in many different ways suggests continued future potential for additional applications of BSC in higher education, such as quality assurance.

Original languageEnglish
Title of host publicationInternational Series in Operations Research and Management Science
Number of pages27
StatePublished - 1 Jan 2021

Publication series

NameInternational Series in Operations Research and Management Science
ISSN (Print)0884-8289
ISSN (Electronic)2214-7934


  • Balanced scorecard
  • Higher education
  • Performance management
  • Performance measurement
  • Quality assurance
  • Strategic planning

ASJC Scopus subject areas

  • Software
  • Computer Science Applications
  • Strategy and Management
  • Management Science and Operations Research
  • Applied Mathematics


Dive into the research topics of 'Balanced Scorecard in Strategic Planning of Higher Education: Review'. Together they form a unique fingerprint.

Cite this