Balancing the Deontological and Utilitarian Values of Inter-Institutional Management: The Case of Urban Policing

Inter-institutional management struggles to balance the deontological and utilitarian values of public services. Urban policing exemplifies this subtle balance between the different yet complementary authorities and tools entrusted to municipalities and the police to ensure personal and environmental safety, and tackle the nuisances that negatively impact residents' quality of life. Hence, democracies adopt different approaches to managing the interplay between municipalities and the police. Integrating the public value accounting, strategic triangle, and PerformanceStat approaches, we analyse the effective inter-institutional management of the local authorities and the police using three models of urban policing that currently exist in Israel. Based on in-depth interviews, we suggest an improved strategy that balances deontological and utilitarian values, and should result in financial savings, less need to use authority and force, sensitive enforcement services, and value for local residents.