Business intelligence and organizational learning: An empirical investigation of value creation processes

Lior Fink, Nir Yogev, Adir Even

Research output: Contribution to journalArticlepeer-review

87 Scopus citations

Abstract

With the aim of bridging the gap between well-established research on information technology (IT) value creation and the emergent study of business intelligence (BI), this study develops and tests a model of BI value creation that is firmly anchored in both streams of research. The analysis draws on the resource-based view and on conceptualizations of organizational learning to hypothesize about the paths by which BI assets and BI capabilities create business value. The research model is first assessed in an exploratory analysis of data collected through interviews in three firms and then tested in a confirmatory analysis of data collected through a survey.

Original languageEnglish
Pages (from-to)38-56
Number of pages19
JournalInformation and Management
Volume54
Issue number1
DOIs
StatePublished - 1 Jan 2017

Keywords

  • Business intelligence (BI)
  • Business value
  • Exploration and exploitation
  • Organizational learning
  • Resource-based view (RBV)

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