Comparing Fine-Tuned Transformers and Large Language Models for Sales Call Classification: A Case Study

Roy Eisenstadt, Abedelkader Asi, Royi Ronen

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Original languageEnglish
Title of host publicationCIKM 2023 - Proceedings of the 32nd ACM International Conference on Information and Knowledge Management
PublisherAssociation for Computing Machinery
Pages5240-5241
Number of pages2
ISBN (Electronic)9798400701245
DOIs
StatePublished - 21 Oct 2023
Externally publishedYes
Event32nd ACM International Conference on Information and Knowledge Management, CIKM 2023 - Birmingham, United Kingdom
Duration: 21 Oct 202325 Oct 2023

Publication series

NameInternational Conference on Information and Knowledge Management, Proceedings

Conference

Conference32nd ACM International Conference on Information and Knowledge Management, CIKM 2023
Country/TerritoryUnited Kingdom
CityBirmingham
Period21/10/2325/10/23

Keywords

  • Fine-tuned transformers
  • LLM
  • Natural language processing
  • Semantic search
  • Text classification

ASJC Scopus subject areas

  • General Business, Management and Accounting
  • General Decision Sciences

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