Cybernetics: A possible solution for the "knowledge gap" between "external" and "internal" in evaluation processes

Research output: Contribution to journalArticlepeer-review

7 Scopus citations


This paper addresses the issue of the knowledge gap between evaluators and the entity being evaluated: the dilemma of the knowledge of professional evaluators vs. the in-depth knowledge of the evaluated subjects. In order to optimize evaluative outcomes, the author suggests an approach based on ideas borrowed from the science of cybernetics as a method of evaluation-one that enables in-depth perception of the evaluated field without jeopardizing a rigorous study or the evaluator's professionalism. The paper focuses on the main concepts that deal with this dilemma - showing how cybernetics combines the different bodies of knowledge of the different stakeholders, including the professional evaluator, resulting in a coherent body of knowledge created mainly by those internal to the process, owned by them, and relevant to all - those who are internal and those who are external and their different purposes.

Original languageEnglish
Pages (from-to)333-342
Number of pages10
JournalEvaluation and Program Planning
Issue number4
StatePublished - 1 Nov 2010


  • Abduction
  • Cybernetics
  • External evaluation
  • Internal evaluation
  • Knowledge gap

ASJC Scopus subject areas

  • Business and International Management
  • Social Psychology
  • Geography, Planning and Development
  • Strategy and Management
  • Public Health, Environmental and Occupational Health


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