Designing business-intelligence tools with value-driven recommendations

Adir Even, Yoav Kolodner, Roy Varshavsky

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

Business-intelligence (BI) tools are broadly adopted today, supporting activities such as data analysis, decision making, and performance measurement. This study investigates a new approach for designing BI tools - the integration of feedback and recommendation mechanisms (FRM), defined as embedded visual cues that provide the end-user with usage and navigation guidelines. The study focuses on FRM that are based on assessment of previous usage, and introduce the concept of value-driven usage metadata - a novel methodology for linking the use of data resources to the value gained. A laboratory experiment, which tested the design of FR-enhanced BI with 200 participants, confirmed that FRM integration will improve the usability of BI tools and increase the benefits that can be gained from using data resources. Further, the experiment highlighted the potential benefits of collecting value-driven usage metadata and using it for generating usage recommendations.

Original languageEnglish
Title of host publicationGlobal Perspectives on Design Science Research - 5th International Conference, DESRIST 2010, Proceedings
Pages286-301
Number of pages16
DOIs
StatePublished - 1 Dec 2010
Event5th International Conference on Global Perspectives on Design Science Research, DESRIST 2010 - St. Gallen, Switzerland
Duration: 4 Jun 20105 Jun 2010

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume6105 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference5th International Conference on Global Perspectives on Design Science Research, DESRIST 2010
Country/TerritorySwitzerland
CitySt. Gallen
Period4/06/105/06/10

Keywords

  • Business Intelligence
  • Data Warehouse
  • Decision Support Systems
  • Metadata
  • Recommender Systems

ASJC Scopus subject areas

  • Theoretical Computer Science
  • General Computer Science

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