Designing safety critical interactions: Hunting down human error

Susanne Boll, Philippe Palanque, Alexander G. Mirnig, Jessica Cauchard, Margareta Holtensdotter Lützhöft, Michael S. Feary

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Scopus citations

Abstract

Human error at the time of operation (i.e. when the system is in use) are implicated in most incidents involving safety critical systems.. In many domains, control and command interfaces are composed of a multitude of devices and machines from different brands in different generations have been crammed together. The resultant bridging of functions across devices, the decision making, the overview, the handling of partially imprecise or conflicting information are often just offloaded to the human. Thus, there appears to be a need to shift the attention from avoiding human error (at operation time) to avoiding error during design. In this workshop, we aim to provide a forum to discuss such a paradigm shift and the implication on the methods and tools for designing and evaluating HCI technology in safety-critical environments.

Original languageEnglish
Title of host publicationCHI EA 2020 - Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450368193
DOIs
StatePublished - 25 Apr 2020
Event2020 ACM CHI Conference on Human Factors in Computing Systems, CHI EA 2020 - Honolulu, United States
Duration: 25 Apr 202030 Apr 2020

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2020 ACM CHI Conference on Human Factors in Computing Systems, CHI EA 2020
Country/TerritoryUnited States
CityHonolulu
Period25/04/2030/04/20

Keywords

  • Design errors
  • Energy
  • Human error
  • Medicine
  • Safety critical systems
  • Transportation

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design
  • Software

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