Destination marketing: Competition, cooperation or coopetition?

Youcheng Wang, Shaul Krakover

Research output: Contribution to journalArticlepeer-review

157 Scopus citations

Abstract

Purpose – The purpose of this paper is to understand the business relationships among the tourism industry stakeholders in conducting collaborative destination marketing activities. Design/methodology/approach – This research takes a case study approach by focusing on the investigation of the business relationships among tourism industry stakeholders in Elkhart County, Indiana. Interviews with five staff members from the Elkhart County Convention and Visitors Bureau as well as 32 tourism industry representatives were conducted in order to answer the research questions. Findings – The interview results indicate that different relationships of cooperation, competition and coopetition coexist among the tourism stakeholders. Four cooperative relationships with various degrees of formalization, integration, and structural complexity are involved. In addition, four factors have been identified as affecting this relationship configuration. The perceived relationship between cooperation and competition was also found to be vital with reference to the marketing of a destination. Research limitations/implications – Given the exploratory nature and case study approach of the research, caution is required in interpreting the results of the study, particularly in generalizing the study results to other destinations. Originality/value – The paper provides practical implications to tourism businesses in their efforts to collectively market their destination, particularly in relation to how they balance the relationship between cooperation and competition, individual benefits and common benefits in order to achieve success for both the destination and their individual businesses.

Original languageEnglish
Pages (from-to)126-141
Number of pages16
JournalInternational Journal of Contemporary Hospitality Management
Volume20
Issue number2
DOIs
StatePublished - 7 Mar 2008

Keywords

  • Tourism
  • United States of America

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