Development of an integrated healthcare facilities management model

The increasing competitiveness in the business sector forces facilities managers in reducing expenditure on “non-core” activities. Consequently, the integration of different domains related to facilities management (FM) motivates the development of a quantitative model, which may contribute both to the planning of FM activities and to the improved effectiveness of FM units. Three methodologies were used in the research presented in this paper: a structured FM survey conducted among acute care facilities in Israel; a statistical analysis of the data; and the conceptual development of an FM model. The proposed model is divided into three main phases that deal with the following five main FM domains. The outcomes of the model produce a set of variables, which can be analysed according to a given facility. In addition, the model provides guidelines for the methodological design and management of healthcare facilities from a life-cycle perspective.