Differential staff perceptions of service organization and management in drug treatment

Richard E. Isralowitz, Darwin Telias

Research output: Contribution to journalArticlepeer-review

Abstract

Dissonance among 23 professional and 7 paraprofessional staff of drug service agencies toward case record management of addicts was investigated. Analysis showed that these paraprofessionals, former drug addicts now in a treatment role, tend to be more critical of how case records are dealt with than professional staff. The data favour the hypothesis that the greater the diversity of staff's background characteristics, the greater are the chances for disagreement and discord in organization and management.

Original languageEnglish
Pages (from-to)117-118
Number of pages2
JournalPsychological Reports
Volume82
Issue number1
DOIs
StatePublished - 1 Jan 1998

ASJC Scopus subject areas

  • General Psychology

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