Dimentions of tourist satisfaction with a destination area

Abraham Pizam; Yoram Neumann; Arie Reichel

doi:10.1016/0160-7383(78)90115-9

Dimentions of tourist satisfaction with a destination area

Abraham Pizam, Yoram Neumann, Arie Reichel

Department of Tourism and Leisure Management

Research output: Contribution to journal › Article › peer-review

362 Scopus citations

Abstract

Pizam, Abraham, Yoram Neumann, and Arie Reichel.. "Dimensions of Tourist Satisfaction with a Destination Area," Annals of Tourism Research, Vol. V, No. 3, July/September 1978, pp. 314-322. This paper empirically identifies eight factors of tourist satisfaction with Cape Cod, Massachusetts (USA) as a tourist destination area; and it suggests the means to measure them. By using a factor-analytic approach based on data obtained from a survey of 685 vacationing tourist, the following factors of tourist satisfaction were derived: beach oppurtunities, cost, hospitality, eating and drinking facilities, accommodation facilities, environment, and extent of commercialization.

Original language	English
Pages (from-to)	314-322
Number of pages	9
Journal	Annals of Tourism Research
Volume	5
Issue number	3
DOIs	https://doi.org/10.1016/0160-7383(78)90115-9
State	Published - 1 Jan 1978

Keywords

Dimensions of Tourist satisfaction
Satisfaction with Destination
Tourist satisfaction

ASJC Scopus subject areas

Development
Tourism, Leisure and Hospitality Management

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10.1016/0160-7383(78)90115-9

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AB - Pizam, Abraham, Yoram Neumann, and Arie Reichel.. "Dimensions of Tourist Satisfaction with a Destination Area," Annals of Tourism Research, Vol. V, No. 3, July/September 1978, pp. 314-322. This paper empirically identifies eight factors of tourist satisfaction with Cape Cod, Massachusetts (USA) as a tourist destination area; and it suggests the means to measure them. By using a factor-analytic approach based on data obtained from a survey of 685 vacationing tourist, the following factors of tourist satisfaction were derived: beach oppurtunities, cost, hospitality, eating and drinking facilities, accommodation facilities, environment, and extent of commercialization.

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Dimentions of tourist satisfaction with a destination area

Abstract

Keywords

ASJC Scopus subject areas

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