Enhancing business intelligence applications with value-driven feedback and recommendation

Yoav Kolodner, Adir Even

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Business intelligence (BI) systems support activities such as data analysis, managerial decision making, and businessperformance measurement. Our research investigates the integration of feedback and recommendation mechanisms (FRM) into BI solutions. We define FRM as textual, visual, and/or graphical cues that are embedded into front-end BI tools and guide the end-user to consider using certain data subsets and analysis forms. Our working hypothesis is that the integration of FRM will improve the usability of BI tools and increase the benefits that end-users and organizations can gain from data resources. Our first research stage focuses on FRM based on assessment of previous usage and the associated value gain. We describe the development of such FRM, and the design of an experiment that will test the usability and the benefits of their integration. Our experiment incorporates value-driven usage metadata - a novel methodology for tracking and communicating the usage of data, linked to a quantitative assessment of the value gained. We describe a high-level architecture for supporting the collection, storage, and presentation of this new metadata form, and a quantitative method for assessing it.

Original languageEnglish
Title of host publication15th Americas Conference on Information Systems 2009, AMCIS 2009
Pages1481-1489
Number of pages9
StatePublished - 1 Dec 2009
Event15th Americas Conference on Information Systems 2009, AMCIS 2009 - San Francisco, CA, United States
Duration: 6 Aug 20099 Aug 2009

Publication series

Name15th Americas Conference on Information Systems 2009, AMCIS 2009
Volume3

Conference

Conference15th Americas Conference on Information Systems 2009, AMCIS 2009
Country/TerritoryUnited States
CitySan Francisco, CA
Period6/08/099/08/09

Keywords

  • Business Intelligence
  • Data Warehouse
  • Decision Support Systems
  • Metadata
  • Recommender Systems

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Information Systems
  • Library and Information Sciences

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