EXTERNAL VERSUS INTERNAL PERSPECTIVES IN DETERMINING A FIRM'S PROGRESSIVE USE OF INFORMATION TECHNOLOGY

Elizabeth Anne Busch, Sirkka Jarvenpaa, Noam Tractinsky, William H. Glick

Research output: Contribution to conferencePaperpeer-review

27 Scopus citations

Abstract

The use of IT in a firm can vary depending on a number of factors such as atop executive's perceptions and the firm's industry. In this study, variables representing the organization's external and internal characteristics were examined to determine whether they affect the firm's progressive use of IT and, if so, which has the strongest effect. A questionnaire was mailed to the Chief Executive Officers and Chief Financial Officers of 300 small and medium-sized publicly-traded companies. Results indicate that internal factors (Chief Executive Officer's perception of IT importance and the information intensity of the product), more than the external factors, influenced the firm's progressive use of IT.

Original languageEnglish
Pages239-250
Number of pages12
StatePublished - 1 Jan 1991
Externally publishedYes
Event12th International Conference on Information Systems, ICIS 1991 - New York, United States
Duration: 16 Dec 199118 Dec 1991

Conference

Conference12th International Conference on Information Systems, ICIS 1991
Country/TerritoryUnited States
CityNew York
Period16/12/9118/12/91

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Computer Science Applications
  • Information Systems

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