Information and communication technologies are presumed to play a critical role in improving productivity in the health-care sector and in containing exploding medical expenses. Among the most promising directions of technological development are microcomputer-based application generators for clinical information systems (CLIS), which manage data-processing activities during the patient-clinician session. Documenting the value of such systems, however, has been a major challenge for health-care providers. This paper proposes a framework for CLIS impact assessment, and demonstrates how the framework was experimentally applied to a five-year-long implementation of a CLIS generator at a single health maintenance organization. On the basis of the data collected, preliminary implications and guidelines are drawn with regard to CLIS practice and research.
|Number of pages||19|
|Journal||Journal of Engineering Valuation and Cost Analysis|
|State||Published - 1 Jan 1998|