Hospitality managers’ importance perceptions of human resource practices related to employment of foreign workers in the United States

Swathi Ravichandran, Aviad A. Israeli, Farhad Sethna, Edward C. Bolden, Ankita Ghosh

Research output: Contribution to journalArticlepeer-review

5 Scopus citations

Abstract

Cross-border labor mobility of hospitality employees has resulted in an increase in illegal immigrants in the workforce. The purpose of this study was to generate a list of top legal issues associated with the employment of foreign workers in the U.S. hospitality industry and to identify factors defined by the importance ratings of these issues. Snowball sampling was used to collect data from hospitality managers. Findings reveal that respondents perceive document verification to be important but may not perceive knowledge of various visa types and employment termination reporting procedures associated with employing foreign workers to be important. Managerial implications are discussed.

Original languageEnglish
Pages (from-to)331-348
Number of pages18
JournalJournal of Human Resources in Hospitality and Tourism
Volume16
Issue number4
DOIs
StatePublished - 2 Oct 2017
Externally publishedYes

Keywords

  • Foreign workers
  • hospitality
  • illegal immigrants
  • immigration
  • labor laws
  • snowball sampling
  • social networking sites

ASJC Scopus subject areas

  • Tourism, Leisure and Hospitality Management
  • Organizational Behavior and Human Resource Management

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