How emotional support and informational support relate to linguistic alignment

Yafei Wang; David Reitter; John Yen

doi:10.1007/978-3-319-60240-0_3

How emotional support and informational support relate to linguistic alignment

Yafei Wang
, David Reitter
, John Yen

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

6 Scopus citations

Abstract

Linguistic alignment in text-based communication means that people tend to adjust their language use to one another both in terms of word choice and sentence structure. Previous studies about linguistic alignment suggested that these two forms of adaptation are correlated with each other, and that they build up to alignment at a higher representational level, such as pragmatic alignment for support functions. Two types of social support have been identified as important for online health communities (OHCs): emotional and informational support between support seekers and support providers. Do the two lower-level alignment measures (lexical and syntactic) relate to these two types of social support in the same way or, are they different? Our hypothesis was that they are similar, due to their correlation relationship. However, we found that, based on an analysis of a 10-year online forum for cancer survivors, the lower-level alignment measures have distinct relationships to the two higher-level support functions. In this paper, we describe this finding and its implications regarding potential refinement of the Interactive Alignment Model.

Original language	English
Title of host publication	Social, Cultural, and Behavioral Modeling - 10th International Conference, SBP-BRiMS 2017, Proceedings
Editors	Nathaniel Osgood, Dongwon Lee, Robert Thomson, Yu-Ru Lin
Publisher	Springer Verlag
Pages	25-34
Number of pages	10
ISBN (Print)	9783319602394
DOIs	https://doi.org/10.1007/978-3-319-60240-0_3
State	Published - 1 Jan 2017
Externally published	Yes
Event	10th International Conference on Social, Cultural, and Behavioral Modeling, SBP-BRiMS 2017 - Washington, United States Duration: 5 Jul 2017 → 8 Jul 2017

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	10354 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	10th International Conference on Social, Cultural, and Behavioral Modeling, SBP-BRiMS 2017
Country/Territory	United States
City	Washington
Period	5/07/17 → 8/07/17

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

ASJC Scopus subject areas

Theoretical Computer Science
General Computer Science

Access to Document

10.1007/978-3-319-60240-0_3

Cite this

Wang, Y., Reitter, D., & Yen, J. (2017). How emotional support and informational support relate to linguistic alignment. In N. Osgood, D. Lee, R. Thomson, & Y.-R. Lin (Eds.), Social, Cultural, and Behavioral Modeling - 10th International Conference, SBP-BRiMS 2017, Proceedings (pp. 25-34). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10354 LNCS). Springer Verlag. https://doi.org/10.1007/978-3-319-60240-0_3

Wang, Yafei ; Reitter, David ; Yen, John. / How emotional support and informational support relate to linguistic alignment. Social, Cultural, and Behavioral Modeling - 10th International Conference, SBP-BRiMS 2017, Proceedings. editor / Nathaniel Osgood ; Dongwon Lee ; Robert Thomson ; Yu-Ru Lin. Springer Verlag, 2017. pp. 25-34 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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title = "How emotional support and informational support relate to linguistic alignment",

abstract = "Linguistic alignment in text-based communication means that people tend to adjust their language use to one another both in terms of word choice and sentence structure. Previous studies about linguistic alignment suggested that these two forms of adaptation are correlated with each other, and that they build up to alignment at a higher representational level, such as pragmatic alignment for support functions. Two types of social support have been identified as important for online health communities (OHCs): emotional and informational support between support seekers and support providers. Do the two lower-level alignment measures (lexical and syntactic) relate to these two types of social support in the same way or, are they different? Our hypothesis was that they are similar, due to their correlation relationship. However, we found that, based on an analysis of a 10-year online forum for cancer survivors, the lower-level alignment measures have distinct relationships to the two higher-level support functions. In this paper, we describe this finding and its implications regarding potential refinement of the Interactive Alignment Model.",

author = "Yafei Wang and David Reitter and John Yen",

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Wang, Y, Reitter, D & Yen, J 2017, How emotional support and informational support relate to linguistic alignment. in N Osgood, D Lee, R Thomson & Y-R Lin (eds), Social, Cultural, and Behavioral Modeling - 10th International Conference, SBP-BRiMS 2017, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 10354 LNCS, Springer Verlag, pp. 25-34, 10th International Conference on Social, Cultural, and Behavioral Modeling, SBP-BRiMS 2017, Washington, United States, 5/07/17. https://doi.org/10.1007/978-3-319-60240-0_3

How emotional support and informational support relate to linguistic alignment. / Wang, Yafei; Reitter, David; Yen, John.
Social, Cultural, and Behavioral Modeling - 10th International Conference, SBP-BRiMS 2017, Proceedings. ed. / Nathaniel Osgood; Dongwon Lee; Robert Thomson; Yu-Ru Lin. Springer Verlag, 2017. p. 25-34 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10354 LNCS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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T1 - How emotional support and informational support relate to linguistic alignment

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AU - Reitter, David

AU - Yen, John

N1 - Publisher Copyright: © Springer International Publishing AG 2017.

PY - 2017/1/1

Y1 - 2017/1/1

N2 - Linguistic alignment in text-based communication means that people tend to adjust their language use to one another both in terms of word choice and sentence structure. Previous studies about linguistic alignment suggested that these two forms of adaptation are correlated with each other, and that they build up to alignment at a higher representational level, such as pragmatic alignment for support functions. Two types of social support have been identified as important for online health communities (OHCs): emotional and informational support between support seekers and support providers. Do the two lower-level alignment measures (lexical and syntactic) relate to these two types of social support in the same way or, are they different? Our hypothesis was that they are similar, due to their correlation relationship. However, we found that, based on an analysis of a 10-year online forum for cancer survivors, the lower-level alignment measures have distinct relationships to the two higher-level support functions. In this paper, we describe this finding and its implications regarding potential refinement of the Interactive Alignment Model.

AB - Linguistic alignment in text-based communication means that people tend to adjust their language use to one another both in terms of word choice and sentence structure. Previous studies about linguistic alignment suggested that these two forms of adaptation are correlated with each other, and that they build up to alignment at a higher representational level, such as pragmatic alignment for support functions. Two types of social support have been identified as important for online health communities (OHCs): emotional and informational support between support seekers and support providers. Do the two lower-level alignment measures (lexical and syntactic) relate to these two types of social support in the same way or, are they different? Our hypothesis was that they are similar, due to their correlation relationship. However, we found that, based on an analysis of a 10-year online forum for cancer survivors, the lower-level alignment measures have distinct relationships to the two higher-level support functions. In this paper, we describe this finding and its implications regarding potential refinement of the Interactive Alignment Model.

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T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

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PB - Springer Verlag

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Y2 - 5 July 2017 through 8 July 2017

ER -

Wang Y, Reitter D, Yen J. How emotional support and informational support relate to linguistic alignment. In Osgood N, Lee D, Thomson R, Lin YR, editors, Social, Cultural, and Behavioral Modeling - 10th International Conference, SBP-BRiMS 2017, Proceedings. Springer Verlag. 2017. p. 25-34. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-319-60240-0_3

How emotional support and informational support relate to linguistic alignment

Abstract

Publication series

Conference

UN SDGs

ASJC Scopus subject areas

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