Human resource management: Guidelines for effective introduction of microcomputer technology

Microcomputer technology has matured to a point at which its successful assimilation depends more on the proper management of personnel and less on the features of the technology. This article presents a case study that demonstrates how lead users can be identified and recruited to provide a support infrastructure to peers throughout the initiation stage within the organization. The article recommends that managers of microcomputer technology develop an understanding of different user types and apply adaptive human resource management practices.