Integración de diferentes estrategias para impulsar la adopción del servicio de seguimiento farmacoterapéutico en las farmacias comunitarias españolas

Translated title of the contribution: The integration of different strategies to boost the adoption of the pharmacotherapy follow-up service in Spanish community pharmacies

M. Ángel Gastelurrutia, M. J. Casado De Amezúa, M. Gil, M. Aránzazu Noain, C. Cristina Castrillón

Research output: Contribution to journalReview articlepeer-review

6 Scopus citations

Abstract

Community pharmacies are in the middle of a process of change with the objective of meeting patients' needs in relation to their medication, by means of the gradual implementation of new cognitive services, among which the Pharmacotherapy Follow-up service should be highlighted. The implementation of this service is taking longer than expected. Therefore, new efforts must be made to boost the adoption of this innovation by Spanish pharmacists. By means of a literature review the different strategies are integrated in order to create a framework, complex but interconnected. That framework shows both the situation of the pharmacists in the process for the adoption of this innovation, as well as the use of the different facilitators for the changes in pharmaceutical practice in the different motivational stages, applicable to pharmacy owners and the pharmacy team members. According to the studies carried out to date, it can be concluded that the implementation of the Pharmacotherapy Follow-up service is a complex process that does not depend on a single factor but rather on the interaction of several factors, which must be approached in a multi-strategic manner. The payment for the service is a prior, indispensible element, not only in order to achieve its implementation but, above all, to guarantee its sustainability. In the first place, it is important to manage to motivate the pharmacy owners, although the final objective should be to achieve the motivation of all the pharmacy team members. Therefore, it might be useful to use the external facilitators together with other motivational and pre-motivational elements. Once the "intention to change" has been achieved, the internal facilitators must be applied in order to advance towards the behavioural change of the pharmacist and of the pharmacy as an organisation.

Translated title of the contributionThe integration of different strategies to boost the adoption of the pharmacotherapy follow-up service in Spanish community pharmacies
Original languageSpanish
Pages (from-to)52-62
Number of pages11
JournalPharmaceutical Care Espana
Volume11
Issue number2
StatePublished - 1 Apr 2009
Externally publishedYes

Keywords

  • Change
  • Innovation
  • Motivation
  • Pharmacotherapy follow-up

ASJC Scopus subject areas

  • Pharmacy
  • Pharmacology
  • Pharmaceutical Science

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