Israel: a comparison of army personnel satisfaction rates in different primary healthcare settings.

Oren G. Benyamini, Yehuda Baruch, Giora Martonovits, Yuval Weiss, Paul Benedek, Nisim Ohana, Yaron Bar-Dayan

Research output: Contribution to journalArticlepeer-review

1 Scopus citations


The Israeli medical corps has recently been examining different primary healthcare settings for home-front career army personnel. This study compares the satisfaction rates of this unique population in different primary healthcare settings. Previously validated patient-satisfaction surveys were conducted 4 months apart in 10 large primary care clinics that treat home-front army career personneL. Satisfaction was highest in a civilian hospital-based primary care clinic. The specialized military career personnel clinics produced less satisfaction than the hospital setting, according to the survey; however, the differences were not statistically significant. Patient satisfaction was significantly lower in the classic military-based general practices. The hospital setting of civilian primary care created higher satisfaction in aspects of accessibility, availability, and interpersonal relationships. However, the patients' perception of quality of care was lower than in the other settings.

Original languageEnglish
Pages (from-to)34-39, 43
JournalJournal for healthcare quality : official publication of the National Association for Healthcare Quality
Issue number3
StatePublished - 1 Jan 2005
Externally publishedYes

ASJC Scopus subject areas

  • Health Policy
  • Public Health, Environmental and Occupational Health


Dive into the research topics of 'Israel: a comparison of army personnel satisfaction rates in different primary healthcare settings.'. Together they form a unique fingerprint.

Cite this