Job satisfaction, lifestyle and demographics of U.S. hospitality industry workers - versus others

Arie Reichel, Abraham Pizam

Research output: Contribution to journalArticlepeer-review

14 Scopus citations

Abstract

A study intended to compare the U.S. hospitality industry employees' work attributes, demographics and lifestyles with employees in four other industry groupings found out that in all three major areas hospitality employees were typified by very specific characteristics. In demographic characteristics these employees came from minority groupings and large families and perceived themselves to be of lower social class. They were less satisfied with their job and life in general and did not think their job to be an important element in their self-accomplishment.

Original languageEnglish
Pages (from-to)123-133
Number of pages11
JournalInternational Journal of Hospitality Management
Volume3
Issue number3
DOIs
StatePublished - 1 Jan 1984
Externally publishedYes

Keywords

  • hospitality employees job satisfaction hospitality demographics lifestyle work attributes

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