Know-how mapping – A goal-oriented approach and evaluation

Sturm Arnon, Eric Yu, Sadra Abrishamkar

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

Information system developers have to cope with a continually changing technological landscape. Knowing what each kind of technique or technology can do and how well they perform under various conditions constitute an important kind of know-how that systems professionals seek. In this paper, we claim that such know-how information can be structured as a map, so as to facilitate understanding and decision making about what technology to adopt or develop. Recent work has proposed to use a goal-oriented approach to address the challenge of constructing such a map. In this paper, we examine the hypothesis that a goal-oriented approach can be used for mapping and analyzing technological domains. First, we apply the approach to several domains, to verify the applicability and expressiveness of the approach. Second, we perform a feature-based analysis and examine the extent to which the approach addresses the desired characteristics of a know-how map. Third, we conduct a controlled experiment in which the comprehension of goal-oriented know-how maps in comparison to a textual summary from a literature review was examined. The evaluation results indicate that the goal-oriented know-how maps have sufficient expressiveness, are easy to read and understand, and address a number of desired characteristics.

Original languageEnglish
Title of host publicationEnterprise, Business-Process and Information Systems Modeling - 18th International Conference, BPMDS 2017, 22nd International Conference, EMMSAD 2017 Held at CAiSE 2017, Proceedings
EditorsJens Gulden, Selmin Nurcan, Iris Reinhartz-Berger, Palash Bera, Wided Guedria
PublisherSpringer Verlag
Pages272-286
Number of pages15
ISBN (Print)9783319594651
DOIs
StatePublished - 17 May 2017
Event18th International Conference on Business Process Modeling, Development and Support, BPMDS 2017 and 22nd International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2017 held at Conference on Advanced Information Systems Engineering, CAiSE 2017 - Essen, Germany
Duration: 12 Jun 201713 Jun 2017

Publication series

NameLecture Notes in Business Information Processing
Volume287
ISSN (Print)1865-1348

Conference

Conference18th International Conference on Business Process Modeling, Development and Support, BPMDS 2017 and 22nd International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2017 held at Conference on Advanced Information Systems Engineering, CAiSE 2017
Country/TerritoryGermany
CityEssen
Period12/06/1713/06/17

Keywords

  • Enterprise Architecture
  • Goal Modeling
  • Information System Engineering
  • Architecture Description Language
  • Tabular Representation

ASJC Scopus subject areas

  • Control and Systems Engineering
  • Management Information Systems
  • Business and International Management
  • Information Systems
  • Modeling and Simulation
  • Information Systems and Management

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