Knowledge Warehouse for Decision Support in Critical Business Processes: Conceptual Modeling and Requirements Elicitation

Meira Levy; Nava Pliskin; Gilad Ravid

doi:10.1007/978-1-4419-6181-5_7

Knowledge Warehouse for Decision Support in Critical Business Processes: Conceptual Modeling and Requirements Elicitation

Meira Levy, Nava Pliskin, Gilad Ravid

Department of Industrial Engineering and Management

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

Abstract

Knowledge management is challenging for decision support of critical business processes (CBP) in the unpredictable global architecture. To guide practical and systematic harnessing of knowledge management (KM) for CBP decision support (DS), we introduce the knowledge warehouse (KW) conceptual model, taking into account not only every CBP, but also information that resides in each relevant information system (IS) and owned by various stakeholders involved in the CBP. In addition to the KW model, we also propose the KW4DS@CBP architecture along with a requirement elicitation tool for KW4DS@CBP. Aimed at enabling rationality and transparency of decision-making by leveraging knowledge, the KW infrastructure and the KW4DS@CBP architecture are based on the notion of arranging the organizational knowledge as transactive memory within a collaborative space that supports communication amongst relevant stakeholders.

Original language	English
Title of host publication	Decision Support
Subtitle of host publication	An Examination of the DSS Discipline
Editors	David Schuff, David Paradice, Frada Burstein, Daniel J. Power, Ramesh Sharda
Publisher	Springer New York
Pages	131-148
Number of pages	18
ISBN (Electronic)	9781441961815
ISBN (Print)	9781441961808
DOIs	https://doi.org/10.1007/978-1-4419-6181-5_7
State	Published - Nov 2010

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Levy, M., Pliskin, N., & Ravid, G. (2010). Knowledge Warehouse for Decision Support in Critical Business Processes: Conceptual Modeling and Requirements Elicitation. In D. Schuff, D. Paradice, F. Burstein, D. J. Power, & R. Sharda (Eds.), Decision Support: An Examination of the DSS Discipline (pp. 131-148). Springer New York. https://doi.org/10.1007/978-1-4419-6181-5_7

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title = "Knowledge Warehouse for Decision Support in Critical Business Processes: Conceptual Modeling and Requirements Elicitation",

abstract = "Knowledge management is challenging for decision support of critical business processes (CBP) in the unpredictable global architecture. To guide practical and systematic harnessing of knowledge management (KM) for CBP decision support (DS), we introduce the knowledge warehouse (KW) conceptual model, taking into account not only every CBP, but also information that resides in each relevant information system (IS) and owned by various stakeholders involved in the CBP. In addition to the KW model, we also propose the KW4DS@CBP architecture along with a requirement elicitation tool for KW4DS@CBP. Aimed at enabling rationality and transparency of decision-making by leveraging knowledge, the KW infrastructure and the KW4DS@CBP architecture are based on the notion of arranging the organizational knowledge as transactive memory within a collaborative space that supports communication amongst relevant stakeholders.",

author = "Meira Levy and Nava Pliskin and Gilad Ravid",

year = "2010",

month = nov,

doi = "10.1007/978-1-4419-6181-5_7",

language = "English",

isbn = "9781441961808",

pages = "131--148",

editor = "David Schuff and David Paradice and Frada Burstein and Power, {Daniel J.} and Ramesh Sharda",

booktitle = "Decision Support",

publisher = "Springer New York",

address = "United States",

}

Knowledge Warehouse for Decision Support in Critical Business Processes: Conceptual Modeling and Requirements Elicitation. / Levy, Meira; Pliskin, Nava ; Ravid, Gilad.
Decision Support: An Examination of the DSS Discipline. ed. / David Schuff; David Paradice; Frada Burstein; Daniel J. Power; Ramesh Sharda. Springer New York, 2010. p. 131-148.

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

TY - CHAP

T1 - Knowledge Warehouse for Decision Support in Critical Business Processes

T2 - Conceptual Modeling and Requirements Elicitation

AU - Levy, Meira

AU - Pliskin, Nava

AU - Ravid, Gilad

PY - 2010/11

Y1 - 2010/11

N2 - Knowledge management is challenging for decision support of critical business processes (CBP) in the unpredictable global architecture. To guide practical and systematic harnessing of knowledge management (KM) for CBP decision support (DS), we introduce the knowledge warehouse (KW) conceptual model, taking into account not only every CBP, but also information that resides in each relevant information system (IS) and owned by various stakeholders involved in the CBP. In addition to the KW model, we also propose the KW4DS@CBP architecture along with a requirement elicitation tool for KW4DS@CBP. Aimed at enabling rationality and transparency of decision-making by leveraging knowledge, the KW infrastructure and the KW4DS@CBP architecture are based on the notion of arranging the organizational knowledge as transactive memory within a collaborative space that supports communication amongst relevant stakeholders.

AB - Knowledge management is challenging for decision support of critical business processes (CBP) in the unpredictable global architecture. To guide practical and systematic harnessing of knowledge management (KM) for CBP decision support (DS), we introduce the knowledge warehouse (KW) conceptual model, taking into account not only every CBP, but also information that resides in each relevant information system (IS) and owned by various stakeholders involved in the CBP. In addition to the KW model, we also propose the KW4DS@CBP architecture along with a requirement elicitation tool for KW4DS@CBP. Aimed at enabling rationality and transparency of decision-making by leveraging knowledge, the KW infrastructure and the KW4DS@CBP architecture are based on the notion of arranging the organizational knowledge as transactive memory within a collaborative space that supports communication amongst relevant stakeholders.

U2 - 10.1007/978-1-4419-6181-5_7

DO - 10.1007/978-1-4419-6181-5_7

M3 - Chapter

SN - 9781441961808

SP - 131

EP - 148

BT - Decision Support

A2 - Schuff, David

A2 - Paradice, David

A2 - Burstein, Frada

A2 - Power, Daniel J.

A2 - Sharda, Ramesh

PB - Springer New York

ER -

Knowledge Warehouse for Decision Support in Critical Business Processes: Conceptual Modeling and Requirements Elicitation

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