Make a trip an experience: Sharing in-car information with passengers

Ohad Inbar, Noam Tractinsky

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

18 Scopus citations

Abstract

Current in-vehicle information systems (IVIS) are designed for use by a single entity - the driver. In this paper we propose that the benefits of IVIS can increase if we also consider the needs of passengers and their potential contribution as additional information handlers who buffer the driver from information overload. The benefits these "incidental users" of IVIS can reap from having trip-related information shared with them include reduced boredom, increased trust and a sense of inclusion. Drivers' benefits include less distraction caused by questions previously aimed at them as the exclusive owners of the trip-related information, and reduced information load by allowing passengers to actively control selected in-car systems.

Original languageEnglish
Title of host publicationCHI EA 2011 - 29th Annual CHI Conference on Human Factors in Computing Systems, Conference Proceedings and Extended Abstracts
Pages1243-1248
Number of pages6
DOIs
StatePublished - 8 Jun 2011
Event29th Annual CHI Conference on Human Factors in Computing Systems, CHI 2011 - Vancouver, BC, Canada
Duration: 7 May 201112 May 2011

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference29th Annual CHI Conference on Human Factors in Computing Systems, CHI 2011
Country/TerritoryCanada
CityVancouver, BC
Period7/05/1112/05/11

Keywords

  • Car travel
  • Driving
  • IVIS
  • Incidental user
  • Information systems
  • Passengers
  • Service
  • User experience

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

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