Manners matter: Trust in robotic peacekeepers

Ohad Inbar; Joachim Meyer

doi:10.1177/1541931215591038

Manners matter: Trust in robotic peacekeepers

Ohad Inbar, Joachim Meyer

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

16 Scopus citations

Abstract

The 'intuitive' trust people feel when encountering robots in public spaces is a key determinant of their interactions with the systems. To study the trust we presented subjects with static images of a robot performing an access-control task, interacting with younger and older male and female civilians, applying polite or impolite behavior. Our results showed strong effects of the robot's behavior. Age and gender of the people interacting with the robot had no significant effect on participants' impressions of the robot's attributes. This preliminary study shows that politeness may be a crucial determinant of people's perception of peacekeeping robots.

Original language	English
Title of host publication	2015 International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2015
Publisher	Human Factors and Ergonomics Society Inc.
Pages	185-189
Number of pages	5
ISBN (Electronic)	9780945289470
DOIs	https://doi.org/10.1177/1541931215591038
State	Published - 1 Jan 2015
Externally published	Yes
Event	59th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2015 - Los Angeles, United States Duration: 26 Oct 2015 → 30 Oct 2015

Publication series

Name	Proceedings of the Human Factors and Ergonomics Society
Volume	2015-January
ISSN (Print)	1071-1813

Conference

Conference	59th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2015
Country/Territory	United States
City	Los Angeles
Period	26/10/15 → 30/10/15

ASJC Scopus subject areas

Human Factors and Ergonomics

Access to Document

10.1177/1541931215591038

Cite this

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title = "Manners matter: Trust in robotic peacekeepers",

abstract = "The 'intuitive' trust people feel when encountering robots in public spaces is a key determinant of their interactions with the systems. To study the trust we presented subjects with static images of a robot performing an access-control task, interacting with younger and older male and female civilians, applying polite or impolite behavior. Our results showed strong effects of the robot's behavior. Age and gender of the people interacting with the robot had no significant effect on participants' impressions of the robot's attributes. This preliminary study shows that politeness may be a crucial determinant of people's perception of peacekeeping robots.",

author = "Ohad Inbar and Joachim Meyer",

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doi = "10.1177/1541931215591038",

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Inbar, O & Meyer, J 2015, Manners matter: Trust in robotic peacekeepers. in 2015 International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2015. Proceedings of the Human Factors and Ergonomics Society, vol. 2015-January, Human Factors and Ergonomics Society Inc., pp. 185-189, 59th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2015, Los Angeles, United States, 26/10/15. https://doi.org/10.1177/1541931215591038

Manners matter: Trust in robotic peacekeepers. / Inbar, Ohad; Meyer, Joachim.
2015 International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2015. Human Factors and Ergonomics Society Inc., 2015. p. 185-189 (Proceedings of the Human Factors and Ergonomics Society; Vol. 2015-January).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AB - The 'intuitive' trust people feel when encountering robots in public spaces is a key determinant of their interactions with the systems. To study the trust we presented subjects with static images of a robot performing an access-control task, interacting with younger and older male and female civilians, applying polite or impolite behavior. Our results showed strong effects of the robot's behavior. Age and gender of the people interacting with the robot had no significant effect on participants' impressions of the robot's attributes. This preliminary study shows that politeness may be a crucial determinant of people's perception of peacekeeping robots.

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Manners matter: Trust in robotic peacekeepers

Abstract

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