Mapping and usage of know-how contributions

Arnon Sturm, Daniel Gross, Jian Wang, Soroosh Nalchigar, Eric Yu

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

4 Scopus citations


Mapping know-how, which is knowledge of how to achieve specific goals, is important as the creation pace and amount of knowledge is tremendously increasing. Thus, such knowledge needs to be managed to better understand tradeoffs among solutions and identify knowledge gaps. Drawing from goal-oriented requirements engineering, in this paper we propose a specialized (and light weight) use of concept maps to map out contributions to problem-solving knowledge in specific domains. In particular, we leverage on the means-end relationship which plays a major role in such domains and further extend it to be able to depict alternatives and tradeoffs among possible solutions. We illustrate the approach using problems and solutions drawn from two domains and discuss the usefulness and usability of the know-how maps. The proposed mapping approach allows for a condensed representation of the knowledge within a domain including the contributions made and the open challenges.

Original languageEnglish
Title of host publicationInformation Systems Engineering in Complex Environments - CAiSE Forum 2014, Selected Extended Papers
EditorsElias Pimenidis, Selmin Nurcan
PublisherSpringer Verlag
Number of pages14
ISBN (Print)9783319192697
StatePublished - 1 Jan 2015
EventInternational Conference on Advanced Information Systems Engineering , CAiSE Forum 2014 - Thessaloniki, Greece
Duration: 16 Jun 201420 Jun 2014

Publication series

NameLecture Notes in Business Information Processing
ISSN (Print)1865-1348


ConferenceInternational Conference on Advanced Information Systems Engineering , CAiSE Forum 2014


  • Concept map
  • Knowledge mapping
  • Requirement engineering

ASJC Scopus subject areas

  • Management Information Systems
  • Control and Systems Engineering
  • Business and International Management
  • Information Systems
  • Modeling and Simulation
  • Information Systems and Management


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