Mastering digital transformation in workforce management

  • Shahriar Akter
  • , Kumar Biswas
  • , Demetris Vrontis
  • , Sir Cary L. Cooper
  • , Shlomo Y. Tarba

Research output: Contribution to journalComment/debate

14 Scopus citations

Abstract

Digital technologies are transforming workforce management and impacting practically every aspect of organisations. The need for digital transformation (DT), that is, the ability to develop digital capabilities aligned with workforce needs, is high on the agenda to tackle volatile, uncertain, complex and ambiguous challenges in operations research. Surprisingly, little is known about digital transformation in this context that creates and captures value. Thus, this study shows how mapping workforce management opportunities and challenges within the DT environment can help operations thrive in the digital world.

Original languageEnglish
Pages (from-to)1525-1532
Number of pages8
JournalProduction Planning and Control
Volume35
Issue number13
DOIs
StatePublished - 1 Jan 2024
Externally publishedYes

Keywords

  • Digital transformation
  • digital technologies
  • operations management
  • value
  • workforce management

ASJC Scopus subject areas

  • Computer Science Applications
  • Strategy and Management
  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering

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