MATE – A Mobile Analysis Tool for Usability Experts

Talya Porat, Alon Schclar, Bracha Shapira

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

11 Scopus citations

Abstract

The ‘SmartMobile’ research project is directed to design and develop tools to help mobile companies view and analyze data related to the usage and performance of their applications and services. In this paper we focus on one of the main tools that were developed – MATE (Mobile Analysis Tool for usability Experts). MATE is designed to highlight potential usability problems in specific mobile applications, tasks and screens. This is done by extracting and aggregating relevant usage and performance metrics from real customers using their mobile devices. Subjective metrics received from usability tests may be inserted to MATE in order to compare objective and subjective metrics per scenario and per task. Usability evaluations performed by experienced usability experts strengthened the necessity of this tool as an important complement to usability testing.

Original languageEnglish
Title of host publicationCHI EA 2013 - Extended Abstracts on Human Factors in Computing Systems
Subtitle of host publicationChanging Perspectives
EditorsMichel Beaudouin-Lafon, Patrick Baudisch, Wendy E. Mackay
PublisherAssociation for Computing Machinery
Pages265-270
Number of pages6
ISBN (Electronic)9781450318990
DOIs
StatePublished - 27 Apr 2013
Event31st Annual CHI Conference on Human Factors in Computing Systems:, CHI EA 2013 - Paris, France
Duration: 27 Apr 20132 May 2013

Publication series

NameConference on Human Factors in Computing Systems - Proceedings
Volume2013-April

Conference

Conference31st Annual CHI Conference on Human Factors in Computing Systems:, CHI EA 2013
Country/TerritoryFrance
CityParis
Period27/04/132/05/13

Keywords

  • Human-Computer Interaction
  • Mobile Devices
  • Usability
  • Usability Testing

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