TY - GEN
T1 - Mobile state of mind
T2 - 40th International Conference on Information Systems, ICIS 2019
AU - Ilany-Tzur, Naama
AU - Fink, Lior
N1 - Publisher Copyright:
© 40th International Conference on Information Systems, ICIS 2019. All rights reserved.
PY - 2019/1/1
Y1 - 2019/1/1
N2 - Over the past decade, users have increasingly been relying on mobile devices (mainly smartphones) rather than on personal computers (PCs) to accomplish diverse computerized tasks. While this “shift-to-mobile” has generally been considered as a positive technological evolution, this study proposes that, under certain conditions, the cognitive performance of mobile users is poorer than that of PC users engaged in similar tasks. We provide evidence in support of this proposition in two experiments, utilizing a website specifically designed for studying users' cognitive performance under natural conditions. We find that, when users are engaged in decision-making tasks that involve high cognitive load, mobile users perform less accurately in these tasks than PC users do. Under low cognitive load, in contrast, decision accuracy does not significantly differ between mobile and PC users. We observe this interaction effect for different types of cognitive load, intrinsic and extraneous, despite their opposite effects on decision accuracy.
AB - Over the past decade, users have increasingly been relying on mobile devices (mainly smartphones) rather than on personal computers (PCs) to accomplish diverse computerized tasks. While this “shift-to-mobile” has generally been considered as a positive technological evolution, this study proposes that, under certain conditions, the cognitive performance of mobile users is poorer than that of PC users engaged in similar tasks. We provide evidence in support of this proposition in two experiments, utilizing a website specifically designed for studying users' cognitive performance under natural conditions. We find that, when users are engaged in decision-making tasks that involve high cognitive load, mobile users perform less accurately in these tasks than PC users do. Under low cognitive load, in contrast, decision accuracy does not significantly differ between mobile and PC users. We observe this interaction effect for different types of cognitive load, intrinsic and extraneous, despite their opposite effects on decision accuracy.
KW - Cognitive accuracy
KW - Cognitive load theory
KW - Cognitive performance
KW - Decision making
KW - Digital experiment
KW - Mobile usage
UR - http://www.scopus.com/inward/record.url?scp=85114902348&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:85114902348
T3 - 40th International Conference on Information Systems, ICIS 2019
BT - 40th International Conference on Information Systems, ICIS 2019
PB - Association for Information Systems
Y2 - 15 December 2019 through 18 December 2019
ER -