TY - JOUR
T1 - Mobile Technology and Business Process Performance
T2 - The Mediating Role of Collaborative Supply–Chain Capabilities
AU - Levi-Bliech, Michal
AU - Naveh, Gali
AU - Pliskin, Nava
AU - Fink, Lior
N1 - Funding Information:
This work was supported in part by the European Commission’s Seventh Framework Program under grant agreement no. FP7-284928 ComVantage.
Publisher Copyright:
© 2018, © 2018 Taylor & Francis.
PY - 2018/10/2
Y1 - 2018/10/2
N2 - The model developed in this paper aims to explain how mobile technology enables collaborative capabilities that enhance business process performance (BPP). The proposed model is tested using survey data gathered from managers in six European countries. The results suggest that, while mobile technology is positively associated with both external and internal collaborative capabilities, BPP improves to the utmost when the development of internal capabilities precedes the development of external ones.
AB - The model developed in this paper aims to explain how mobile technology enables collaborative capabilities that enhance business process performance (BPP). The proposed model is tested using survey data gathered from managers in six European countries. The results suggest that, while mobile technology is positively associated with both external and internal collaborative capabilities, BPP improves to the utmost when the development of internal capabilities precedes the development of external ones.
KW - Business Process Performance (BPP)
KW - Collaborative Capabilities
KW - Mobile Technology (MobileTech)
KW - Supply Chain Management (SCM)
UR - http://www.scopus.com/inward/record.url?scp=85052190543&partnerID=8YFLogxK
U2 - 10.1080/10580530.2018.1503803
DO - 10.1080/10580530.2018.1503803
M3 - Article
AN - SCOPUS:85052190543
SN - 1058-0530
VL - 35
SP - 308
EP - 329
JO - Information Systems Management
JF - Information Systems Management
IS - 4
ER -