Mobile Technology and Business Process Performance: The Mediating Role of Collaborative Supply–Chain Capabilities

Michal Levi-Bliech; Gali Naveh; Nava Pliskin; Lior Fink

doi:10.1080/10580530.2018.1503803

Mobile Technology and Business Process Performance: The Mediating Role of Collaborative Supply–Chain Capabilities

Michal Levi-Bliech, Gali Naveh, Nava Pliskin, Lior Fink

Department of Industrial Engineering and Management

Research output: Contribution to journal › Article › peer-review

16 Scopus citations

Abstract

The model developed in this paper aims to explain how mobile technology enables collaborative capabilities that enhance business process performance (BPP). The proposed model is tested using survey data gathered from managers in six European countries. The results suggest that, while mobile technology is positively associated with both external and internal collaborative capabilities, BPP improves to the utmost when the development of internal capabilities precedes the development of external ones.

Original language	English
Pages (from-to)	308-329
Number of pages	22
Journal	Information Systems Management
Volume	35
Issue number	4
DOIs	https://doi.org/10.1080/10580530.2018.1503803
State	Published - 2 Oct 2018

Keywords

Business Process Performance (BPP)
Collaborative Capabilities
Mobile Technology (MobileTech)
Supply Chain Management (SCM)

ASJC Scopus subject areas

Information Systems
Computer Science Applications
Library and Information Sciences

Access to Document

10.1080/10580530.2018.1503803

Cite this

@article{7d7a10cd4ee14f8bacf5bed6d6445eb9,

title = "Mobile Technology and Business Process Performance: The Mediating Role of Collaborative Supply–Chain Capabilities",

abstract = "The model developed in this paper aims to explain how mobile technology enables collaborative capabilities that enhance business process performance (BPP). The proposed model is tested using survey data gathered from managers in six European countries. The results suggest that, while mobile technology is positively associated with both external and internal collaborative capabilities, BPP improves to the utmost when the development of internal capabilities precedes the development of external ones.",

keywords = "Business Process Performance (BPP), Collaborative Capabilities, Mobile Technology (MobileTech), Supply Chain Management (SCM)",

author = "Michal Levi-Bliech and Gali Naveh and Nava Pliskin and Lior Fink",

note = "Publisher Copyright: {\textcopyright} 2018, {\textcopyright} 2018 Taylor & Francis.",

year = "2018",

month = oct,

day = "2",

doi = "10.1080/10580530.2018.1503803",

language = "English",

volume = "35",

pages = "308--329",

journal = "Information Systems Management",

issn = "1058-0530",

publisher = "Taylor and Francis Ltd.",

number = "4",

}

TY - JOUR

T1 - Mobile Technology and Business Process Performance

T2 - The Mediating Role of Collaborative Supply–Chain Capabilities

AU - Levi-Bliech, Michal

AU - Naveh, Gali

AU - Pliskin, Nava

AU - Fink, Lior

PY - 2018/10/2

Y1 - 2018/10/2

N2 - The model developed in this paper aims to explain how mobile technology enables collaborative capabilities that enhance business process performance (BPP). The proposed model is tested using survey data gathered from managers in six European countries. The results suggest that, while mobile technology is positively associated with both external and internal collaborative capabilities, BPP improves to the utmost when the development of internal capabilities precedes the development of external ones.

AB - The model developed in this paper aims to explain how mobile technology enables collaborative capabilities that enhance business process performance (BPP). The proposed model is tested using survey data gathered from managers in six European countries. The results suggest that, while mobile technology is positively associated with both external and internal collaborative capabilities, BPP improves to the utmost when the development of internal capabilities precedes the development of external ones.

KW - Business Process Performance (BPP)

KW - Collaborative Capabilities

KW - Mobile Technology (MobileTech)

KW - Supply Chain Management (SCM)

UR - http://www.scopus.com/inward/record.url?scp=85052190543&partnerID=8YFLogxK

U2 - 10.1080/10580530.2018.1503803

DO - 10.1080/10580530.2018.1503803

M3 - Article

AN - SCOPUS:85052190543

SN - 1058-0530

VL - 35

SP - 308

EP - 329

JO - Information Systems Management

JF - Information Systems Management

IS - 4

ER -

Mobile Technology and Business Process Performance: The Mediating Role of Collaborative Supply–Chain Capabilities

Abstract

Keywords

ASJC Scopus subject areas

Access to Document

Other files and links

Fingerprint

Cite this