Modeling the behavior of users who are confronted with security mechanisms

Sebastian Möller, Noam Ben-Asher, Klaus Peter Engelbrecht, Roman Englert, Joachim Meyer

Research output: Contribution to journalArticlepeer-review

19 Scopus citations

Abstract

In this paper, we describe a new approach to analyze the trade-off between usability and security frequently found in security-related user interfaces. The approach involves the simulation of potential user interaction behavior by a mixed probabilistic and rule-driven state machine. On the basis of the simulations, user behavior in security-relevant situations can be predicted and user interfaces optimizing intended behavior can be designed. The approach is evaluated in an artificial microworld setting which provides good control over the experimental factors guiding the behavior. A comparison of empirical and simulated behavior in this microworld shows that the approach is already able to accurately predict important aspects of user behavior toward security interfaces, but also identifies future work necessary to better cover all relevant aspects guiding this behavior in a real-world setting.

Original languageEnglish
Pages (from-to)242-256
Number of pages15
JournalComputers and Security
Volume30
Issue number4
DOIs
StatePublished - 1 Jun 2011

Keywords

  • Perceived security
  • System optimization
  • Usability
  • User behavior model
  • User interface design

ASJC Scopus subject areas

  • Computer Science (all)
  • Law

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