TY - GEN
T1 - On the relation between reliance and compliance in an aided visual scanning task
AU - Wiczorek, Rebecca
AU - Meyer, Joachim
AU - Guenzler, Torsten
PY - 2012/12/1
Y1 - 2012/12/1
N2 - Alarms, alerts, and other binary cues affect user behavior in complex ways. One relevant distinction is the suggestion that there are two different responses to alerts - compliance (the tendency to perform an action cued by the alert) and reliance (the tendency to refrain from actions as long as no alert is issued). An experiment tested the dependence of the two behaviors on the Positive and Negative Predictive Values of the alerts (PPV and NPV) to determine whether these are indeed two different behaviors. Results suggest that the compliance is relatively stable and unaffected by irrelevant information (the NPV), while reliance is also affected by the PPV. The results are discussed in terms of multiple-process theories of trust in information sources.
AB - Alarms, alerts, and other binary cues affect user behavior in complex ways. One relevant distinction is the suggestion that there are two different responses to alerts - compliance (the tendency to perform an action cued by the alert) and reliance (the tendency to refrain from actions as long as no alert is issued). An experiment tested the dependence of the two behaviors on the Positive and Negative Predictive Values of the alerts (PPV and NPV) to determine whether these are indeed two different behaviors. Results suggest that the compliance is relatively stable and unaffected by irrelevant information (the NPV), while reliance is also affected by the PPV. The results are discussed in terms of multiple-process theories of trust in information sources.
UR - http://www.scopus.com/inward/record.url?scp=84873461969&partnerID=8YFLogxK
U2 - 10.1177/1071181312561060
DO - 10.1177/1071181312561060
M3 - Conference contribution
AN - SCOPUS:84873461969
SN - 9780945289418
T3 - Proceedings of the Human Factors and Ergonomics Society
SP - 253
EP - 257
BT - Proceedings of the Human Factors and Ergonomics Society 56th Annual Meeting, HFES 2012
T2 - Proceedings of the Human Factors and Ergonomics Society 56th Annual Meeting, HFES 2012
Y2 - 22 October 2012 through 26 October 2012
ER -