Abstract
An integer programming model is formulated for determining the optimal market segmentation and pricing policy for fixed-capacity service industries to maximize their yield, given a set of defined potential market segments with known demand curves. The model incorporates infiltration of customers from high priced to low priced market segments. Using a real-lifesize numerical example from a hotel management environment, the model was solved by easily accessible spreadsheet software on a personal computer.
Original language | English |
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Pages (from-to) | 4-17 |
Number of pages | 14 |
Journal | International Journal of Services, Technology and Management |
Volume | 2 |
Issue number | 1-2 |
DOIs | |
State | Published - 1 Jul 2001 |
Keywords
- Infiltration between segments
- Market segment
- Optimal number of segments
- Yield management
ASJC Scopus subject areas
- General Engineering
- Computer Science Applications
- Strategy and Management
- Marketing