Performance Appraisal and Evaluation

Dina Van Dijk, Michal M. Schodl

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

9 Scopus citations

Abstract

Performance appraisal (PA) refers to the methods and processes used by organizations to assess the level of performance of their employees and to provide them with a feedback. This process can be used for both developmental and administrative purposes. The research on PA includes examination of the psychometric aspects of the appraisal tools, the cognitive process and the biases involved, and the social context. Although PA is an important tool for managing employees, managers, and workers are rarely satisfied with it. Therefore, clearly defining the purposes of the PA and addressing the employees' reactions are essential to the success of the PA.

Original languageEnglish
Title of host publicationInternational Encyclopedia of the Social & Behavioral Sciences: Second Edition
PublisherElsevier Inc.
Pages716-721
Number of pages6
ISBN (Electronic)9780080970875
ISBN (Print)9780080970868
DOIs
StatePublished - 26 Mar 2015

Keywords

  • 360-Degree feedback
  • Appraisal techniques
  • Fairness
  • Human resource management
  • Justice
  • Multisource feedback
  • Performance appraisal
  • Performance evaluation
  • Performance feedback
  • Performance management
  • Ratees' reactions
  • Raters' biases

ASJC Scopus subject areas

  • General Social Sciences

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