Personalized knowledge service based on smart cell-phone usage: A conceptual framework

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Smart cell-phones include many advanced applications and services, which allow their users to achieve various useful goals. However, many users face difficulties when upgrading their cell-phones devices to more advanced ones, partially because their applications include more complex patterns of use for achieving the users' goals. We present a conceptual framework that aims to help overcoming usage barrier by providing smart cell-phones' users a personalized knowledge service. The framework is based on the utilization of task models and on the tracking and analyzing the usage of the applications included in the smart cell-phone that enable to construct users' stereotypes and suggest personalized help according to their usage patterns. It is assumed that the system monitors the usage patterns of the user, thus enabling dynamic update of his/her belonging to a stereotype. The user can override the suggestions and navigate independently in order to find the required knowledge.

Original languageEnglish
Title of host publication16th Americas Conference on Information Systems 2010, AMCIS 2010
Pages2876-2884
Number of pages9
StatePublished - 1 Dec 2010
Event16th Americas Conference on Information Systems 2010, AMCIS 2010 - Lima, Peru
Duration: 12 Aug 201015 Aug 2010

Publication series

Name16th Americas Conference on Information Systems 2010, AMCIS 2010
Volume4

Conference

Conference16th Americas Conference on Information Systems 2010, AMCIS 2010
Country/TerritoryPeru
CityLima
Period12/08/1015/08/10

Keywords

  • Knowledge service
  • Personalization
  • Smart cell-phone
  • Task model

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Information Systems
  • Library and Information Sciences

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