Push and Pull Feedback in Mobile Robotic Telepresence - A Telecare Case Study.

Omer Keidar, Samuel Olatunji, Yael Edan

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

Mobile robotic telepresence (MRP) has emerged as a possible solution for supporting health caregivers in a multitude of tasks such as monitoring, pre-diagnosis, and delivery of items. Improved interaction with the system is an important part of using such MRP systems. The current study compared two feedback types ('push' and 'pull') for controlling mobile robots via telepresence. An experimental system that represented a hospital environment was developed. A remote operator (defined as a user) teleoperated a mobile robot to deliver medication supplies to a patient and receive samples from the patient while attending to a secondary task involving medical records. The influence of the feedback types on different aspects of performance and user perception was investigated. User studies were performed with 20 participants coming from two different types of groups – users with and without technological backgrounds. Results revealed that for both user types, the 'push' feedback enhances performance, situation awareness, and satisfaction compared to the 'pull' feedback. The study highlights the potential of improving the telecare experience with MRPs through different feedback types.
Original languageEnglish
Title of host publication2022 31st IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)
Subtitle of host publicationSocial, Asocial, and Antisocial Robots
PublisherInstitute of Electrical and Electronics Engineers
Pages693-698
Number of pages6
ISBN (Electronic)9781728188591
DOIs
StatePublished - 30 Sep 2022
Event31st IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2022 - Napoli, Italy
Duration: 29 Aug 20222 Sep 2022

Publication series

NameRO-MAN 2022 - 31st IEEE International Conference on Robot and Human Interactive Communication: Social, Asocial, and Antisocial Robots

Conference

Conference31st IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2022
Country/TerritoryItaly
CityNapoli
Period29/08/222/09/22

Keywords

  • health care
  • hospitals
  • human-robot interaction
  • medical information systems
  • mobile robots
  • telemedicine
  • user interfaces
  • telerobotics

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Social Psychology
  • Communication
  • Artificial Intelligence
  • Computer Science Applications

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