TY - GEN
T1 - Push and Pull Feedback in Mobile Robotic Telepresence-A Telecare Case Study
AU - Keidar, Omer
AU - Olatunji, Samuel
AU - Edan, Yael
N1 - Publisher Copyright:
© 2022 IEEE.
PY - 2022/1/1
Y1 - 2022/1/1
N2 - Mobile robotic telepresence (MRP) has emerged as a possible solution for supporting health caregivers in a multitude of tasks such as monitoring, pre-diagnosis, and delivery of items. Improved interaction with the system is an important part of using such MRP systems. The current study compared two feedback types ('push' and 'pull') for controlling mobile robots via telepresence. An experimental system that represented a hospital environment was developed. A remote operator (defined as a user) teleoperated a mobile robot to deliver medication supplies to a patient and receive samples from the patient while attending to a secondary task involving medical records. The influence of the feedback types on different aspects of performance and user perception was investigated. User studies were performed with 20 participants coming from two different types of groups-users with and without technological backgrounds. Results revealed that for both user types, the 'push' feedback enhances performance, situation awareness, and satisfaction compared to the 'pull' feedback. The study highlights the potential of improving the telecare experience with MRPs through different feedback types.
AB - Mobile robotic telepresence (MRP) has emerged as a possible solution for supporting health caregivers in a multitude of tasks such as monitoring, pre-diagnosis, and delivery of items. Improved interaction with the system is an important part of using such MRP systems. The current study compared two feedback types ('push' and 'pull') for controlling mobile robots via telepresence. An experimental system that represented a hospital environment was developed. A remote operator (defined as a user) teleoperated a mobile robot to deliver medication supplies to a patient and receive samples from the patient while attending to a secondary task involving medical records. The influence of the feedback types on different aspects of performance and user perception was investigated. User studies were performed with 20 participants coming from two different types of groups-users with and without technological backgrounds. Results revealed that for both user types, the 'push' feedback enhances performance, situation awareness, and satisfaction compared to the 'pull' feedback. The study highlights the potential of improving the telecare experience with MRPs through different feedback types.
UR - http://www.scopus.com/inward/record.url?scp=85140743162&partnerID=8YFLogxK
U2 - 10.1109/RO-MAN53752.2022.9900596
DO - 10.1109/RO-MAN53752.2022.9900596
M3 - Conference contribution
AN - SCOPUS:85140743162
T3 - RO-MAN 2022 - 31st IEEE International Conference on Robot and Human Interactive Communication: Social, Asocial, and Antisocial Robots
SP - 693
EP - 698
BT - RO-MAN 2022 - 31st IEEE International Conference on Robot and Human Interactive Communication
PB - Institute of Electrical and Electronics Engineers
T2 - 31st IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2022
Y2 - 29 August 2022 through 2 September 2022
ER -