Quality of Life @ Palava Smart City: A Case Study

Somayya Madakam, R. Ramaswamy, Hema Date

Research output: Contribution to journalArticlepeer-review

2 Scopus citations


Quality of Life (QoL) is the new buzzword in every corner of the world. Though the concept of QoL has been in existence since decades in association with human lifestyle, it has now crept into every urban citizen’s life. QoL is multidimensional and depends on the level of basic need fulfilment, security requirements, socialization and psychosocial factors. Moreover, QoL is both an individual and collective attribute. Besides, for ensuring QoL in cities, a large number of Internet of Things (IoT) technologies need to be deployed. This article articulates that in these days, QoL can be met in the upcoming Smart Cities, and substantiates it with reporting the QoL practices in Palava Smart City (Mumbai). Since ‘Smart Cities’ is a new notion, an exploratory study has been conducted. The primary data collection techniques are surveys, in-depth interviews and observation. In addition, data have been gathered from secondary sources including various published articles, corporate white papers, blogs and videos. The data analysis has been carried out by SPSS and Atlas-ti software. Palava City Management Association (PCMA) has been planning and implementing high-tech infrastructure, socialization amenities, healthcare benefits, citizen security and embedding IoT technologies for ensuring round-the-clock operational efficiency in the city premises. Authors report that Palava Smart City will soon become one of the top-most liveable cities in the world.

Original languageEnglish
Pages (from-to)708-742
Number of pages35
JournalGlobal Business Review
Issue number3
StatePublished - 1 Jun 2019
Externally publishedYes


  • Atlas-ti
  • Internet of Things (IoT)
  • Palava Smart City
  • Quality of Life
  • Smart Cities

ASJC Scopus subject areas

  • Business and International Management


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