Abstract
The purpose of this study is twofold: first, to investigate tourists' perception of risk about Turkey as a mix image destination and second, to examine if perceived risk of Turkey as a tourism destination differs between first-time and repeat visitors. The findings of the study indicated six risk dimensions as perceived by tourists visited Turkey: (a) time and social risk, (b) financial risks, (c) physical risks, (d) pressing situation risk, (e) experience-related risk, and (f) weather and hotel risk. Descriptive findings suggest that perceived risk of Turkey as a tourism destination was low in spite of some possible risk patterns due to its mixed image. Significant differences were found between first-time and repeat visitors in terms of destination risk perceptions. The study offers practical and theoretical implications for tourism marketing and managing risk in mixed image tourism destinations.
Original language | English |
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Pages (from-to) | 243-268 |
Number of pages | 26 |
Journal | Journal of Hospitality Marketing and Management |
Volume | 22 |
Issue number | 3 |
DOIs | |
State | Published - 1 Apr 2013 |
Keywords
- Turkey
- destination risk perception
- first time versus repeat visitors
- mixed destination image
ASJC Scopus subject areas
- Management Information Systems
- Tourism, Leisure and Hospitality Management
- Marketing