TY - GEN
T1 - Situation Awareness Failure Factors
T2 - 11th IEEE International Conference on Healthcare Informatics, ICHI 2023
AU - Patel, Ahmed Mohammed
AU - Porat, Talya
AU - Baxter, Weston L.
N1 - Publisher Copyright:
© 2023 IEEE.
PY - 2023/1/1
Y1 - 2023/1/1
N2 - General Practitioners (GPs) report frustration in locating, customising and prioritising data in Electronic Health Records, which impairs their situation awareness (SA) and consequently impacts decision making and quality of care. Gaining SA in primary care before and during the clinical consultation is challenging, mainly due to barriers including time constraints, fragmented data, limitations in GP-patient interaction, usability issues of the Electronic Health Record (EHR) and information overload. This is enhanced with an increasing ageing population, and patients with multimorbidity. Timely and effective communication of information through data visualizations and visual analytics are promising avenues to address some of the GPs situation awareness needs and barriers, potentially supporting clinicians in making more accurate and rapid decisions. In this paper we propose a taxonomy of situation awareness failure factors in Primary Gare, based on interviews with Primary Care GPs and Endsley's SA error taxonomy. We then discuss design implications towards enhancing situation awareness in Primary Care when using EHR systems, supporting the potential of holistic visualisations to enhance SA before and during the clinical consultation.
AB - General Practitioners (GPs) report frustration in locating, customising and prioritising data in Electronic Health Records, which impairs their situation awareness (SA) and consequently impacts decision making and quality of care. Gaining SA in primary care before and during the clinical consultation is challenging, mainly due to barriers including time constraints, fragmented data, limitations in GP-patient interaction, usability issues of the Electronic Health Record (EHR) and information overload. This is enhanced with an increasing ageing population, and patients with multimorbidity. Timely and effective communication of information through data visualizations and visual analytics are promising avenues to address some of the GPs situation awareness needs and barriers, potentially supporting clinicians in making more accurate and rapid decisions. In this paper we propose a taxonomy of situation awareness failure factors in Primary Gare, based on interviews with Primary Care GPs and Endsley's SA error taxonomy. We then discuss design implications towards enhancing situation awareness in Primary Care when using EHR systems, supporting the potential of holistic visualisations to enhance SA before and during the clinical consultation.
KW - Data Visualization
KW - Decision Making
KW - Electronic Health Record
KW - General Practitioner
KW - GP
KW - Holistic
KW - Information Visualization
KW - Primary Care
KW - Situation Awareness
UR - http://www.scopus.com/inward/record.url?scp=85181559691&partnerID=8YFLogxK
U2 - 10.1109/ICHI57859.2023.00086
DO - 10.1109/ICHI57859.2023.00086
M3 - Conference contribution
AN - SCOPUS:85181559691
T3 - Proceedings - 2023 IEEE 11th International Conference on Healthcare Informatics, ICHI 2023
SP - 505
EP - 509
BT - Proceedings - 2023 IEEE 11th International Conference on Healthcare Informatics, ICHI 2023
PB - Institute of Electrical and Electronics Engineers
Y2 - 26 June 2023 through 29 June 2023
ER -