Striving to be resilient: What concepts, approaches and practices should be incorporated in resilience management guidelines?

Bruria Adini, Odeya Cohen, Aslak Wegner Eide, Susanna Nilsson, Limor Aharonson-Daniel, Ivonne A. Herrera

Research output: Contribution to journalArticlepeer-review

25 Scopus citations

Abstract

Resilience management guidelines address disruptions, changes and opportunities, facilitate anticipation, adaptation, flexibility and provide a foundation for an effective crisis response. The objective and novelty of the study were to propose a holistic framework that enables to evaluate and prioritise concepts, approaches and practices that should be incorporated into European guidelines for resilience management. Based on a modified Delphi process, 51 items achieved a consensus of > 80%. 84% of the items (n = 43) were ranked as important; 13.7% (n = 7) as essential; one ranked as somewhat important. The identified items encompass eleven categories as follows: 1) collaboration [11 items]; 2) planning [8 items]; 3) procedures [8 items]; 4) training [6 items]; 5) infrastructure [5 items]; 6) communication [3 items]; 7) governance [3 items]; 8) learning lessons [2 items]; 9) situation understanding (awareness) [1 item]; 10) resources [2 items]; and 11) evaluation [2 items]. The identified concepts, approaches and practices seem to be applicable to a wide range of domains and critical infrastructures, such as crisis management, air traffic management and healthcare, due to their generic and abstract characteristics. Important in the Delphi process is the engagement of potential end users in the development of resilience management guidelines to align this development to their needs. Therefore, the Delphi process involved policy and decision-makers, as well as practitioners and other personnel representing different critical infrastructures and academia, in prioritising concepts aimed at achieving resilient organisations, entities or communities.

Original languageEnglish
Pages (from-to)39-49
Number of pages11
JournalTechnological Forecasting and Social Change
Volume121
DOIs
StatePublished - 1 Aug 2017

Keywords

  • Approaches
  • Concepts
  • Evaluation
  • Guidelines
  • Practices
  • Resilience management

ASJC Scopus subject areas

  • Business and International Management
  • Applied Psychology
  • Management of Technology and Innovation

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