Telemedicine Could Reduce the Role of Family Physicians to Case Managers

Ruth Kannai, Aya Rice Alon

    Research output: Contribution to journalArticlepeer-review


    The COVID-19 pandemic led to the widespread and continuing use of telemedicine in primary care. Despite telemedicine's benefits, it threatens to reduce the role of family physician to that of gatekeeper and case manager, nullifying decades of experience and medical intuition that is more difficult to develop and apply virtually. Additionally, many values of family medicine have eroded during this global process. The narrative presents 3 vignettes that illustrate different ways in which we contend with this complex issue. The challenges presented by telemedicine require us to re-examine our professional and personal values such as maintaining the centrality of the therapeutic relationship with patients. The greatest concern, however, relates to the future of the profession and the ability of new family doctors to overcome the challenges of telemedicine in an increasingly digital world.

    Original languageEnglish
    Pages (from-to)63-64
    Number of pages2
    JournalAnnals of Family Medicine
    Issue number1
    StatePublished - 1 Jan 2024


    • patient safety/medical errors
    • primary care issues: clinician-patient communication/relationship
    • primary care issues: continuity of care
    • telemedicine

    ASJC Scopus subject areas

    • Family Practice


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