Telephone counseling: A comparison of Arab and Jewish Israeli usage

Alean Al-Krenawi; John R. Graham; Mueen Fakher-Aldin

doi:10.1177/0020872803464006

Telephone counseling: A comparison of Arab and Jewish Israeli usage

Alean Al-Krenawi, John R. Graham, Mueen Fakher-Aldin

Department of Social Work

Research output: Contribution to journal › Review article › peer-review

10 Scopus citations

Abstract

Arab Israeli callers to an Israeli telephone counseling service are analyzed, comparing them with Jewish Israeli callers, in order to better understand Arab mental health utilization and needs. A questionnaire was used for a sample of 7000 Jewish and 344 Arab callers. Arab callers complained of inter-personal and family problems, and the Jewish sample personal and mental health problems. The discussion relates these to ethno-cultural gender construction, health care utilization, client etiology and family and community structures. The significance for programs and clinical services is considered.

Original language	English
Pages (from-to)	495-509+546
Journal	International Social Work
Volume	46
Issue number	4
DOIs	https://doi.org/10.1177/0020872803464006
State	Published - 1 Oct 2003

ASJC Scopus subject areas

Social Sciences (miscellaneous)
Sociology and Political Science

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10.1177/0020872803464006

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N2 - Arab Israeli callers to an Israeli telephone counseling service are analyzed, comparing them with Jewish Israeli callers, in order to better understand Arab mental health utilization and needs. A questionnaire was used for a sample of 7000 Jewish and 344 Arab callers. Arab callers complained of inter-personal and family problems, and the Jewish sample personal and mental health problems. The discussion relates these to ethno-cultural gender construction, health care utilization, client etiology and family and community structures. The significance for programs and clinical services is considered.

AB - Arab Israeli callers to an Israeli telephone counseling service are analyzed, comparing them with Jewish Israeli callers, in order to better understand Arab mental health utilization and needs. A questionnaire was used for a sample of 7000 Jewish and 344 Arab callers. Arab callers complained of inter-personal and family problems, and the Jewish sample personal and mental health problems. The discussion relates these to ethno-cultural gender construction, health care utilization, client etiology and family and community structures. The significance for programs and clinical services is considered.

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Telephone counseling: A comparison of Arab and Jewish Israeli usage

Abstract

ASJC Scopus subject areas

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