Telephone counseling: A comparison of Arab and Jewish Israeli usage

Alean Al-Krenawi, John R. Graham, Mueen Fakher-Aldin

Research output: Contribution to journalReview articlepeer-review

9 Scopus citations


Arab Israeli callers to an Israeli telephone counseling service are analyzed, comparing them with Jewish Israeli callers, in order to better understand Arab mental health utilization and needs. A questionnaire was used for a sample of 7000 Jewish and 344 Arab callers. Arab callers complained of inter-personal and family problems, and the Jewish sample personal and mental health problems. The discussion relates these to ethno-cultural gender construction, health care utilization, client etiology and family and community structures. The significance for programs and clinical services is considered.

Original languageEnglish
Pages (from-to)495-509+546
JournalInternational Social Work
Issue number4
StatePublished - 1 Oct 2003

ASJC Scopus subject areas

  • Social Sciences (miscellaneous)
  • Sociology and Political Science


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