TY - JOUR
T1 - The Consequences of Participating in the Sharing Economy
T2 - A Transparency-Based Sharing Framework
AU - C. Köbis, Nils
AU - Soraperra, Ivan
AU - Shalvi, Shaul
N1 - Funding Information:
The research was financially supported by the European Research Council (ERC-CoG-865931) and a Dutch Research Council (NWO; Vi.Vidi.195.137). We thank Franziska Yasrebi and Marleen Troost for their help with coding.
Publisher Copyright:
© The Author(s) 2020.
PY - 2021/1/1
Y1 - 2021/1/1
N2 - The sharing economy is estimated to add hundreds of billions of dollars to the global economy and is rapidly growing. However, trust-based commercial sharing—the participation in for-profit peer-to-peer sharing-economy activity—has negative as well as positive consequences for both the interacting parties and uninvolved third parties. To share responsibly, one needs to be aware of the various consequences of sharing. We provide a comprehensive, preregistered, systematic literature review of the consequences of trust-based commercial sharing, identifying 93 empirical papers spanning regions, sectors, and scientific disciplines. Via in-depth coding of the empirical work, we provide an authoritative overview of the economic, social, and psychological consequences of trust-based commercial sharing for involved parties, including service providers, users, and third parties. Based on the aggregate insights, we identify the common denominators for the positive and negative consequences. Whereas a well-functioning infrastructure of payment, insurance, and communication enables the positive consequences, ambiguity about rules, roles, and regulations causes non-negligible negative consequences. To overcome these negative consequences and promote more responsible forms of sharing, we propose the transparency-based sharing framework. Based on the framework, we outline an agenda for future research and discuss emerging managerial implications that arise when trying to increase transparency without jeopardizing the potential of trust-based commercial sharing.
AB - The sharing economy is estimated to add hundreds of billions of dollars to the global economy and is rapidly growing. However, trust-based commercial sharing—the participation in for-profit peer-to-peer sharing-economy activity—has negative as well as positive consequences for both the interacting parties and uninvolved third parties. To share responsibly, one needs to be aware of the various consequences of sharing. We provide a comprehensive, preregistered, systematic literature review of the consequences of trust-based commercial sharing, identifying 93 empirical papers spanning regions, sectors, and scientific disciplines. Via in-depth coding of the empirical work, we provide an authoritative overview of the economic, social, and psychological consequences of trust-based commercial sharing for involved parties, including service providers, users, and third parties. Based on the aggregate insights, we identify the common denominators for the positive and negative consequences. Whereas a well-functioning infrastructure of payment, insurance, and communication enables the positive consequences, ambiguity about rules, roles, and regulations causes non-negligible negative consequences. To overcome these negative consequences and promote more responsible forms of sharing, we propose the transparency-based sharing framework. Based on the framework, we outline an agenda for future research and discuss emerging managerial implications that arise when trying to increase transparency without jeopardizing the potential of trust-based commercial sharing.
KW - collaborative economy
KW - gig economy
KW - on-demand economy
KW - platform economy
KW - trust
UR - http://www.scopus.com/inward/record.url?scp=85095447258&partnerID=8YFLogxK
U2 - 10.1177/0149206320967740
DO - 10.1177/0149206320967740
M3 - Review article
AN - SCOPUS:85095447258
VL - 47
SP - 317
EP - 343
JO - Journal of Management
JF - Journal of Management
SN - 0149-2063
IS - 1
ER -