TY - JOUR
T1 - The emergence of a communication climate in global virtual teams
AU - Glikson, Ella
AU - Erez, Miriam
N1 - Funding Information:
We would like to acknowledge Michael Faivush, Reut Livne-Tarandash and Alon Lisak for serving as friendly reviewers and contributing their thoughts and ideas through the different stages of article development. We also wish to express our gratitude to the anonymous reviewers and the editors of the special issue, especially Betina Szkudlarek, for their contribution to the manuscript.
Publisher Copyright:
© 2019 Elsevier Inc.
PY - 2020/10/1
Y1 - 2020/10/1
N2 - Focusing on the micro-dynamics of intercultural communication in global virtual teams, we hypothesize that relationally-oriented content, communicated in the first message, and exchanged in the early stage of team formation, facilitates the emergence of psychologically safe communication climate, which in turn improves team performance. We test our hypotheses by examining early asynchronous communication in sixty global virtual teams of MBA students and measuring team communication climate and performance. Our findings support the hypotheses and reveal the anchoring role of the first message exchanged between team members, extending previous research on intercultural communication and relationally-oriented content within global virtual teams.
AB - Focusing on the micro-dynamics of intercultural communication in global virtual teams, we hypothesize that relationally-oriented content, communicated in the first message, and exchanged in the early stage of team formation, facilitates the emergence of psychologically safe communication climate, which in turn improves team performance. We test our hypotheses by examining early asynchronous communication in sixty global virtual teams of MBA students and measuring team communication climate and performance. Our findings support the hypotheses and reveal the anchoring role of the first message exchanged between team members, extending previous research on intercultural communication and relationally-oriented content within global virtual teams.
KW - Climate emergence
KW - Communication content
KW - Global virtual teams
KW - Team communication climate
KW - Team micro-dynamics
UR - http://www.scopus.com/inward/record.url?scp=85068478826&partnerID=8YFLogxK
U2 - 10.1016/j.jwb.2019.101001
DO - 10.1016/j.jwb.2019.101001
M3 - Article
AN - SCOPUS:85068478826
SN - 1090-9516
VL - 55
JO - Journal of World Business
JF - Journal of World Business
IS - 6
M1 - 101001
ER -