The inclusion of users in models for evaluating Cost/Utilization of information systems

Israel Borovits, Ran Giladi

Research output: Book/ReportBook

Abstract

An attempt to expand the cost / benefit assessment model (1977 DOR, -BOROVITS AND EIN) so that it takes into account the increasing importance of the use of information systems. Such an extension will allow a general organizational view of cost / benefit. The benefit assessment process can be divided vertically and horizontally: three levels of benefit assessment are defined vertically - the computer system, the information system and the organization; And yes, three key components of the information system have been identified as horizontal - hardware, software, and users. The adoption of this division, allows the use of numerical indexes as well as graphical representations, which together allow, quick and easy identification of non-exhaustive use of resources, focal points of "bottleneck" and the like, from a systemic point of view.
Original languageEnglish
Place of PublicationTel Aviv
PublisherTel Aviv University, Faculty of Management, The Leon Recanati Graduate School of Business Administration
Number of pages22
StatePublished - 1991

Publication series

NameWorking paper (Israel Institute of business Research)
PublisherTel Aviv University, Faculty of Management, The Leon Recanati Graduate School of Business Administration
Volume24/91

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